Payment Policy

Payment Policy for GotProtein.com

At GotProtein.com, we strive to make your shopping experience as seamless and secure as possible. Below you will find detailed information regarding our payment methods and related policies.

Accepted Payment Methods

We accept a variety of payment methods to ensure you can complete your purchase with ease:

  • Credit/Debit Cards: We accept Visa, MasterCard, American Express, and Discover.
  • Gift Cards: GotProtein.com gift cards can be redeemed as a form of payment at checkout.

Payment Security

We use industry-standard encryption protocols (SSL) to ensure your payment details are protected. Your personal and payment information is handled with the highest level of security and is never shared with third parties.

Shipping to a Different Address on First-Time Orders

  1. Address Verification: For the security of our customers, all first-time orders shipping to a different address than the billing address must go through an additional verification process. We will send you an email prompting you to call us for shipping address verification. This ensures that the order is placed by the authorized cardholder.

  2. Delayed Shipping: Please note that shipping may be delayed by 1-2 business days to allow for the verification process.

  3. Billing Address Matching: If you prefer to avoid this verification process, we recommend using the billing address for the first shipment. Once you have made your first purchase, you can change the shipping address for future orders without additional verification.

  4. Fraud Prevention: We take these measures to protect our customers from potential fraud and ensure secure transactions.

Payment Authorization

All payments are subject to verification and authorization by the card issuer or payment provider. In the event that your payment cannot be processed, we will contact you to resolve the issue.

Billing Information

To prevent any delays in your order, please ensure that your billing information matches the information on file with your bank or payment provider. Orders with inaccurate billing details may be delayed or canceled.

Currency

All prices listed on GotProtein.com are in [USD] unless otherwise noted.

Sales Tax

Applicable sales tax will be added to your order total, based on your shipping address and in accordance with state and local regulations.

Payment Issues

If you encounter any issues with your payment, please contact our customer support team at [support@gotprotein.com]. We will work with you to resolve the issue as quickly as possible.

Changes to Payment Policy

GotProtein.com reserves the right to update or modify this payment policy at any time without prior notice. Any changes will be reflected on this page.

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